Frequently Asked Questions
Everything you need to know about your order and our collections.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I process a return or exchange?
We accept returns and exchanges on unworn items with original tags within 30 days of purchase. Simply visit our online return portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and interest-free installments via Afterpay.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your products ethically sourced?
Quality and integrity are at our core. We partner with manufacturers who adhere to strict fair labor practices and utilize high-quality materials to ensure longevity and style.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.